Delivery Information

Item Processing Time: The processing time of the order varies with the product type and stock status, and most items are processed in 1or 2 days, except for holidays. In addition, the expedited items we will be processed orders as soon as possible.

Once your order has been shipped from our online jewelry shore, you will receive an email with your order number, logistics order number, and recipient information, and you could also login to your account to view more relevant order information. Our delivery time depends on the number of orders, it usually takes 7-10 days, sometimes it will be delayed to 15-20 days. If you have not received the item or the item that you receive has the quality problem, please contact us immediately.

Returns and Claims

If you are not satisfied with the items, please tell us your doubts, and we will help you solve the problem. If it is our own fault, we will support the return and refund. However, if the reason for your return is due to personal preference, you will be responsible for all cost of delivery.